We are all familiar with the numerous trendy buzz words that come in and out of fashion in the business world. One phrase that has demonstrated some staying power is "Continuous Improvement". While many companies banter this phrase about to market how cutting edge their quality system is, it is not always very evident how, or even if, they put this concept into practice.
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The Continuous Improvement process is a management process whereby delivery (customer valued) processes are constantly evaluated and improved in the light of their efficiency, effectiveness and flexibility. One way we at Bauer track our efforts to continually improve our products is through our Quality System.
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At Bauer we tend to use the phrase "Continuous Improvement" infrequently and instead focus on living by what those words mean. We set very aggressive targets for improving our performance, knowing full well that as we reach these targets we are not finished.
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The term Lean as used within the manufacturing process means the elimination of waste within the various processes that are involved while producing a product. The seven wastes are:
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In this edition of Aerovision we focus on one of the numerous father-son duos that Bauer employs: Jeff and Dan O'Coin. Jeff is a Customer Service Representative and Dan is a Hydraulic/Electrical Assembler.
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At Bauer in addition to applying the process of Continuous Improvement in the engineering and manufacture of our products, we are also looking at opportunities to apply it in our Sales Department.
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Bauer was at the MRO Europe 2008 Show in Madrid, Spain in September, see where else Bauer is going to be.
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